PatientsForce is a PSP Program Management Quality Provider

In Taiwan, there is often a long wait for a new drug to be paid for by health insurance, which makes it challenging for more and more patients to pay for their treatment. Since 2015, PatientsForce has been committed to providing comprehensive support to these patients, helping them get the treatment they need and reduce their financial burden through partnerships with leading pharmaceutical companies.
PatientsForce has been recognized as a high-quality supplier of Patient Support Program (PSP) by well-known companies including Pfizer, and has become a long-term important partner of international pharmaceutical companies in providing PSP services.

Excellent compliance and sustainability, winning the trust of international pharmaceutical companies

PatientsForce recognises the high standards of compliance, sustainability and information security in the global supply chain management of international pharmaceutical companies. In terms of operation management and risk control, we have strengthened the system management system to ensure compliance with quality standards and drug safety standards, so as to reduce potential risks and enhance the value of cooperation.

  • International Certification, Quality Assurance:
    • ISO 9001: Quality Management System to ensure service stability and standardized processes.
    • ISO 27001: Information Security Management System for Confidential Data Assurance and Compliance Risk Management.
    • ISO 27701: Privacy Information Management System, compliant with GDPR and other privacy protection requirements.

PatientsForce’s commitment to service excellence is complemented by ESG corporate social responsibility (CSR) and high scores for:

  • ESG Corporate Social Responsibility, Sustainable Development:
    • EcoVadis certification: measures a company’s performance in environmental, labor, human rights, ethical and sustainable procurement.
    • SBTi SMEs 2030 Net Zero Initiative: Commitment to achieve science-based carbon reduction targets by 2030, in line with the global trend of sustainable supply chains.

PatientsForce’s Values & Commitments

As a long-term partner of international pharmaceutical companies, PatientsForce ensures greater market value in terms of regulation, risk management and sustainable operations, providing partners with the following core advantages:

  1. Reduce operational and regulatory risks
    • Comply with international certification standards to ensure data security and privacy compliance.
  1. Enhance the value of ESG supply chains
    • Possess international ESG certifications to demonstrate a commitment to sustainable management.
  1. Ensure long-term cooperation stability
    • A sound governance and risk management mechanism ensures uninterrupted services.

It can be scaled up to continuously strive to increase patient well-being

PatientsForce continues to transform with digital technology, provide scalable services, and establish an ecosystem of medical support systems to improve service efficiency, especially for self-funded patients, so that more patients can access more medical resources.