MediPASS
Forward Health,Complete Treatment !
So that patients can get healthy and complete treatment!
Create patient medical benefits, make care better, less burdensome!
MediPASS is a patient support core management system, with CRM (Customer Relationship Management) as the operating core, with a variety of patient support plan service modules, providing 360-degree medical journey services with different stakeholders, including patients and their families, medical institutions, medical personnel, pharmaceutical units, plan providers, compliance managers, etc.
In addition to using traditional telephone, SMS, fax, and email, MediPASS has also expanded the integration of various multi-channel communication and management services such as IVR automatic voice system, social messaging software LINE, and website, and continues to innovate in the automated process of joining the program, and the application documents are supplemented by AI intelligent image and text recognition to accelerate the form filling and review, and supplemented by the AI intelligent voice recording service system to improve service efficiency and quality in an all-round way. Digital management services (ISO 27001, 27701) for high information security compliance, awarded the National Healthcare Quality Award (Smart Healthcare Label).
In the face of highly regulated patient medication support management requirements, MediPASS provides a solution platform that simplifies patient and physician applications, including digital application, image upload, electronic signature, digital remote review, plan progress management, drug inventory and flow tracking, automated service customer service, etc., to achieve patient-centric medication journey management without medical units (clinics, hospitals) and patients paying any fees.
Benefits of MediPASS
Standard plans are set up quickly
The MediPASS platform is known for its high-performance standard plan quick turn-up capabilities. The platform has a variety of preset templates and standardized processes, sets quality management goals every year, continuously improves management processes, and monitors data systems. For example, the system upgrade improves the service time, shortens the project launch from 30 to 7 days, assists in the digital management of the drug distribution and flow system, reduces administrative costs, improves management accuracy and efficiency, and allows users to set up and launch patient support plans in the shortest possible time. This not only saves a lot of time and labor costs, but also improves the accuracy and consistency of plans, ensuring that each plan can be carried out quickly and smoothly.
Flexible project customization capabilities
The MediPASS platform provides a high degree of flexibility in project customization, with the ability to be individually designed and adapted to the needs of different clients and projects. Whether it’s changing the user interface, adjusting data fields, or customizing reports and monitoring metrics, MediPASS has the flexibility to meet the specific needs of any project. This feature enables the platform to adapt to diverse market needs and provide more accurate and effective services.
Compliance management information security standards
In the healthcare industry, compliance and data security are paramount. The MediPASS platform strictly adheres to international compliance standards and information security management practices, including ISO 9001 Quality Management System, ISO 27001 Information Security Management System and ISO 27701 Personal Data Privacy Information Management System. The implementation of these standards ensures data integrity and confidentiality, protects patient privacy, and complies with regulatory requirements in various countries, making the platform a trusted healthcare data management tool.
Data monitoring report analysis
The MediPASS platform has powerful built-in data monitoring and reporting capabilities to collect, organize, and analyze a wide range of patient support program data in real time. Users can view key metrics and trends through intuitive dashboards and custom reports, helping them stay on top of program progress, identify potential issues, and make adjustments accordingly. This data-driven decision support capability has greatly improved the scientific and efficient management of the program. Powerful data monitoring is built into the MediPASS platform
Open resource information interface
The MediPASS platform is designed with an open resource information interface that allows seamless integration with a wide range of third-party systems and applications. Whether it’s with a healthcare facility’s electronic medical record system (EMR), a pharmaceutical company’s resource management system, or an internationally renowned Salesforce system, MediPASS makes it easy to communicate data and form an efficient and collaborative healthcare ecosystem, further improving overall operational efficiency and service quality.
Help your patients apply for the Patient Support Program faster!
Is the phone page too small? Is the web page more convenient? The web version helps you upload your application documents quickly!
MediPASS is a patient support core management system, with CRM (Case Relationship Management) as the operating core, with a variety of different patient support plan service modules, providing 360-degree journey services with different stakeholders, including medical institutions, medical personnel, pharmaceutical units, plan providers, compliance managers, etc. MediPASS integrates various multi-channel management services such as telephone voice and IVR systems, communication software, network, email, fax, etc., with automated process system and AI intelligent collaboration system to achieve digital management services with high information security compliance (ISO 27001, 27701), and was awarded the National Healthcare Quality Award (Smart Healthcare Label)
In the face of highly regulated patient medication support management requirements, MediPASS provides a solution platform that simplifies patient and physician applications, including digital application, image upload, electronic signature, digital remote review, plan progress management, drug inventory and flow tracking, automated service customer service, etc., to achieve patient-centric medication journey management without medical units (clinics, hospitals) and patients paying nothing.
We simplify the complex process of getting patients to apply for new drug treatments and administering grants
Learn why healthcare organizations choose MediPASS to help patients get into new drug treatment and apply for patient support programs to gain visibility and improve outcomes.
A real-time digital platform provides functions such as application, review and progress viewing to support the process and reduce treatment delays
Assisting the digital process with telephone customer service makes it easier to help patients solve other administrative difficulties during the treatment
Securely and provide personal transparency about the progress of the course of treatment and the status of the regimen from prescription to treatment
