Medication support regimens
PAP/PSP digital integration platform
The PAP/PSP digital management integration platform that meets the compliance risk assessment of dozens of internationally renowned pharmaceutical companies achieves the practical application of compliance, information security, personal data protection and continuous audit.
- Improve the compliance rate of doctors' orders: Combine various human-machine services with good case treatment management to improve patient efficacy and make the industry benefit cycle.
- Implement personalized care: Team development and AI can quickly analyze the patient's specific situation and provide more personalized needs management responses.


MediPASS uses the high-penetration LINE Chatbot as the front-end service platform, connects the international information security standard Salesforce as the CRM management background, and introduces an electronic signature system and remote review technology to reduce the administrative cost of paper signoff, meet the GXP (Good Document Management) quality control requirements, improve the efficiency of medication application for medical and patient connection, reduce conflicts with heterogeneous integration of hospital management processes, and make it easy for doctors and patients to get started.
- MediPASS – To provide the most comprehensive digital management platform for new drug treatment with the core of becoming the largest patient support plan management expert in Taiwan, to achieve highly digital services, to automate processes and accelerate the speed of access to treatment.
- CRM – Integrate digital platform services into a security-plus, in-house patient solution CRM system to reduce manual, paper-based processes and improve administrative efficiency.
- Electronic Signature System and Remote Review Technology – On the premise of complying with the compliance norms of relevant international and Taiwanese laws and regulations, electronic signature and review technology is implemented to ensure that clinical records are entered in a more convenient and fast way, and at the same time, the corresponding records are left for verification.
Combine expert companion care with digital solutions to improve patient outcomes. Supporting the patient’s journey by supporting patients in the treatment journey by supporting patients to reduce the burden of medication costs between new drug treatments, and improving patient education and adherence through physician-prescribed treatment initiation, companion care services that meet the unique needs of today’s patient, caregiver, and healthcare unit populations.
- In order to maintain a high level of patient adherence to achieve the desired treatment effect, we provide a variety of patient support solutions to improve patient affordability
- Accompany patients to return to medical treatment and online remote home care services, increase meetings with patients and medical units in clinical practice, stratify according to communication preferences, compliance risks and other factors, lead to case course management, with various project goals and service scopes, eliminate various daily medical difficulties, and establish a patient-centered care network, such as family, school, workplace, etc.


Through the collaboration of major pharmacy partners, the pharmacy side can easily manage the free drug inventory and drug collection and dispensing services with the connection of digital data, so as to improve patient accessibility, compliance, and the patient, caregiver and provider experience.
- Through the collaboration of major pharmacy partners, the pharmacy side can easily manage the free drug inventory and drug collection and dispensing services with the connection of digital data, so as to improve patient accessibility, compliance, and the patient, caregiver and provider experience.
- The pharmacists of the special local professional pharmacies will check and issue free drugs applied for free drugs or sell new drugs to patients according to the prescription, and provide free drug consultation.
- According to the project, the installment payment option of the special drug will be provided and the application materials of the special project support plan will be supplemented
Introducing the concept of drug purchase staging from medical payment, the specialty pharmacy has improved accessibility and allowed patients to receive treatment faster through patient support services for drug cost staging.
- Taking into account the pharmaceutical risks, the clinical empirical model is evaluated to provide installment payment options
- Cost-effective, real-time review and quick drug pickup
- Cooperate with local pharmacies to provide patients with peace of mind payment options


Complete structured data can present better real data analysis, and we can provide real-time report records and analysis
Integrate service and tracking records throughout the patient treatment and medical journey to provide medical units with more comprehensive and real-time reports on the progress of cases, in addition, in the face of growing market demand, it can flexibly adjust human resources based on real-time data and warn of the quality of project results.
- Customized reports on daily data flows and key performance indicators
- The report details the patient's progress tracking from prescription to dispensing
- Identify gaps and optimizations in program design
- In-depth understanding of the event records of medical units, patients and specialty pharmacies, etc., to provide decision-making information for the design and support of continuous optimization programs


Based on the professional compliance and high ethics of medical services, and ensuring the scale and maintenance of high-quality care, the operation, management and development of all patient support programs are based on continuous and effective verification of third-party systems, and by solving the “medical accessibility”, improving “doctor’s order compliance”, helping the public achieve “drug cost savings”, creating a more friendly medical treatment environment (common good), and implementing the environmental aspects of “carbon reduction”, echoing the three major social issues of “ending poverty”, “health and well-being”, and “reducing inequalities”.
- Active forensics ISO9001 quality management system, ISO27001 information security management system, ISO27701 personal data privacy information management system
- It has passed the PSCI international pharmaceutical tripartite audit, the National Medical Quality Award, the Smart Medical Label, and the Visionary Enterprise Sustainability Award.